PRIVACY POLICY
Last updated: 7 January 2026
This Privacy Policy explains how Seamless Slot, operated by Perfect Slot limited (“we”, “us”, “our”), collects, uses, stores, and protects personal data when you use our website, software, and appointment booking platform (the “Platform”).
Seamless Slot is a multi-industry booking and scheduling platform used by businesses across sectors including, but not limited to: beauty, wellness, salons, spas, barbers, healthcare, medical services, personal training, professional services, legal, automotive, photography, and other service-based industries.
We are committed to protecting your privacy and processing personal data lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Perfect Slot limited
475 Chester Road
Manchester
M16 9HF
United Kingdom
Email: info@seamlessslot.com
For the purposes of data protection law, Perfect Slot limited is the Data Controller of the personal data described in this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Businesses, organisations, and professionals using the Seamless Slot Platform (“Service Providers”)
- Individuals booking appointments through Seamless Slot (“Customers” or “Clients”)
This policy does not apply to services provided directly by Service Providers. Each Service Provider is responsible for its own privacy practices, professional obligations, and compliance with applicable laws.
3. Personal Data We Collect
We follow the principle of data minimisation and collect only data necessary to operate the Platform.
3.1 Data Collected from Customers / Clients
- Full name
- Email address
- Phone number
- Appointment date and time
- Service selected (non-sensitive)
3.2 Data Collected from Service Providers
- Business or trading name
- Contact details
- Account and login credentials
- Availability, booking, and scheduling data
- Platform usage information
3.3 Data We Do Not Collect
Unless explicitly stated and agreed otherwise:
- We do not collect medical records, diagnoses, or clinical notes
- We do not collect sensitive health or special category data
- We do not collect payment card or banking information
Payments (where applicable) are handled by third-party payment providers under their own privacy policies.
4. How We Use Personal Data
We process personal data only for legitimate business purposes, including:
- Enabling appointment booking and scheduling
- Displaying bookings within the Service Provider dashboard
- Sending booking confirmations, reminders, and notifications
- Providing customer and technical support
- Ensuring platform security and fraud prevention
- Improving platform functionality and user experience
- Complying with legal and regulatory obligations
We do not use personal data for automated decision-making or profiling that produces legal or significant effects.
5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual necessity – to provide booking and scheduling services
- Legitimate interests – to operate, secure, and improve the Platform
- Legal obligations – where required by law
As a general-purpose booking platform, we do not intentionally process special category data.
6. Data Sharing & Third Parties
We may share personal data:
- With the relevant Service Provider to fulfil a booking
- With trusted third-party service providers (e.g. hosting, email delivery, analytics, infrastructure) acting as data processors
All third parties are required to:
- Process data only on our documented instructions
- Implement appropriate technical and organisational safeguards
- Comply with applicable data protection laws
We do not sell, rent, or trade personal data.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
- Enable essential site functionality
- Remember user preferences
- Analyse website traffic and performance
- Improve security
Where required by law, we display a cookie consent banner allowing users to manage their preferences.
You can control or disable cookies via your browser settings. Please note that disabling certain cookies may affect site functionality.
8. Data Retention
We retain personal data only for as long as necessary to:
- Provide the Platform and related services
- Resolve disputes and support requests
- Comply with legal, accounting, or regulatory obligations
When data is no longer required, it is securely deleted or anonymised.
9. Data Security
We implement appropriate technical and organisational security measures, including:
- Secure hosting environments
- Access controls and authentication
- Encrypted data transmission
- Regular system monitoring and updates
While we take reasonable steps to protect data, no system is entirely secure, and we cannot guarantee absolute security.
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests can be made by emailing info@seamlessslot.com.
11. International Data Transfers
Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent protections.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.
13. Contact
For privacy-related questions or requests, please contact:
info@seamlessslot.com