Getting Started
What is Seamless Slot?
Cloud-based booking platform to simplify scheduling.
Who Can Use Seamless Slot?
Dental clinics, salons, wellness centers, barbers, and more.
How Seamless Slot Works
Customers book online while you manage availability.
Create Your Account
Guide to signing up, verifying email, and logging in.
First-Time Dashboard Tour
Overview of key dashboard sections: Bookings, Calendar, Services.
Setup Checklist
Quick 5–10 minute guide to set up your business.
Account & Business Setup
Update Business Profile
Add business name, address, phone number, logo.
Set Working Hours
Configure standard business hours and holiday timings.
Add Staff / Practitioners
Add team members with their working schedules.
Configure Services
Define your services with duration, price, and availability.
Multi-Location Setup
For businesses with multiple branches.
Time Zone & Holidays
Ensure your calendar reflects correct times and holidays.
Appointment & Booking Management
How Customers Book Appointments
Guide for online booking via website or app.
Understanding Booking Statuses
Pending, Confirmed, Completed, Cancelled.
Accept / Reject / Reschedule
Update status and notify customers automatically.
Manual Bookings
Adding phone or walk-in appointments.
Emergency / Same-Day Bookings
Special workflow for urgent appointments.
Avoid Double Bookings
Tips for managing overlapping appointments.
Booking Cut-off Rules
Configure how far in advance customers can book.
Payments, Pricing & Billing
Pricing Explained
Pay-as-you-go per booking; no subscription fees.
Customer Payments
How payments are processed for different industries.
Invoices & History
View and download invoices per booking or month.
Refunds & Cancellations
Rules for refunds based on your business policies.
Handling Failed or Pending Payments
Troubleshooting payment issues for customers.
Customer Experience
Booking Journey
Step-by-step explanation from the customer’s perspective.
Notifications & Reminders
Email/SMS confirmations and how to customize them.
Customer Rescheduling or Cancellation
How clients can modify their appointments.
Handling No-Shows
Best practices to minimize lost revenue.
Integrations & Technical Setup
Reports & Analytics
Dashboard Overview
Key metrics: bookings, revenue, staff utilization.
Booking Reports
Daily, weekly, monthly, and custom reports.
Revenue Tracking
Track income generated per service, staff, or location.
Conversion & Peak Time Analysis
Identify busiest slots and optimize your schedule.
Exporting Data
Download CSV or PDF reports for accounting.
Multi-Location Reporting
Compare performance across branches.
Troubleshooting & FAQs
Not Receiving Notifications
Email/SMS troubleshooting guide.
Slots Not Showing / Availability Issues
Common setup mistakes and fixes for availability.
Payment Issues
Pending, failed, or duplicate transactions.
Login & Password Problems
Reset or recover credentials.
Browser / Device Compatibility
Recommended devices and browsers for optimal performance.
Common Setup Mistakes
Quick fixes to avoid lost bookings.
Support & Contact
Contact Support
Direct lines for technical assistance.
Support Hours & Response Times
SLA expectations for queries.
Raise a Ticket
Step-by-step guide to submit technical issues.
Feature Requests
Suggest improvements or new features.
Report a Bug
How to report errors and track resolutions.